Cabin Owner FAQ

Click "List Your Cabin" in the header, create your owner account, choose a listing plan, then fill in your cabin's details — title, description, photos, amenities, location, and pricing. Your listing goes live after a quick review (usually within 24 hours).

Yes — all new listings are reviewed by our team before going live. We check for accuracy, photo quality, and appropriate content. This usually takes less than 24 hours on business days.

You must have the legal right to rent the cabin. This can be as the property owner, a property manager with written permission, or a licensed vacation rental manager. By submitting a listing, you confirm you have this right.

Great listings have: high-quality photos (at least 8-10), an accurate and detailed description, clearly listed amenities, transparent pricing, and a precise location. Listings with all fields completed get significantly more inquiries.

We recommend at least 10 photos including: exterior, main living area, kitchen, all bedrooms, bathrooms, outdoor spaces, and any special amenities like a hot tub or fire pit. High-quality, well-lit photos are the #1 factor in getting inquiries.

Yes — log into your dashboard, go to My Listings, and click Edit. Changes to pricing, photos, and descriptions take effect immediately. Major changes (like location) may trigger a brief re-review.

Yes — you can pause your listing from the dashboard. Paused listings are hidden from search but your account and data remain active. Billing continues while paused; cancel your plan to stop billing.

You set your own nightly rate. We recommend researching similar cabins in your area on other platforms. You can also offer seasonal pricing by mentioning it in your description and adjusting as needed.

We offer three plans: Basic ($19/mo — 1 listing), Standard ($39/mo — up to 3 listings + featured badge), and Premium ($69/mo — unlimited listings + homepage featured slot). Annual billing saves you 2 months.

Yes — cancel from your dashboard at any time. Your listing remains active until the end of your current billing period. We don't charge cancellation fees.

We don't offer refunds for partial months. If you cancel, your listing stays live until period end. If you experience a technical issue preventing access, contact support and we'll resolve it.

Yes — upgrade or downgrade from your dashboard. Upgrades take effect immediately (prorated). Downgrades take effect at the start of your next billing period.

Guests send you a message directly through the listing page. You'll receive an email notification and can reply through your dashboard. All communication is logged in your dashboard inbox.

Absolutely — you're in full control. You decide who stays at your cabin. Simply reply to the guest explaining you're unavailable for those dates or that their request isn't a fit.

CabinGetaway doesn't provide booking contracts. We recommend using a simple rental agreement that outlines check-in/out times, house rules, cancellation policy, and payment terms. We can point you to free templates in our Help Center.

CabinGetaway doesn't process guest payments — you collect directly from guests in whatever way works for you: Venmo, Zelle, PayPal, bank transfer, or credit card via Square or Stripe (your own account). This keeps 100% of the rental income with you.

Never. You pay a flat monthly subscription fee. We take zero commission from any rental income you collect. Every dollar guests pay you is yours.

Yes — you are responsible for any applicable local occupancy taxes, sales taxes, or short-term rental taxes in your area. We recommend consulting a local accountant or visiting your county's website for requirements.

Go to the login page and click "Forgot Password." You'll receive an email with a reset link within a few minutes. Check your spam folder if you don't see it.

Email us at hello@cabingetaway.net or use the Contact page. Standard plan owners get priority email support. Premium owners get 24/7 priority support.